Complaints & Grievances
Complaint Log
Students who wish to register a complaint may do so in the Dean of Students Office. Anyone can complete a formal complaint form, which will be logged. The log will indicate the desired resolution plus the final disposition of the complaint. The Dean of Students will maintain the log.
Academic Grievance
Student grievances related to course grades, conduct in classes or other matters should address their concern first with the instructor of the course. If the student is not satisfied with the resolution, the grievance can then be taken to the chairperson of the appropriate academic department, and if resolution is not achieved there, the student may go to the appropriate dean.
Non-academic grievance
Student grievances related to University staff should first address the complaint directly with the individual. If the student is not satisfied, the grievance can then be taken to the appropriate supervisory of that department, and if resolution is not achieved there, the student may go to the Dean of Students.
Discrimination
Students who believe they have been a victim of discrimination on the basis of race, color, religion, national origin, age, disability or sexual orientation, should contact the Dean of Students Office.
Harassment: General & Sexual
Students who believe they have been the victims of sexual or general harassment should contact the Dean of Students Office.
Sexual harassment includes unwanted sexual advances, request for sexual favors, and other verbal or physical conduct of a sexual nature.
General harassment is defined as systematic annoyances, threats, and/or demands, which inflict distress detrimental to the individuals directly, involved and create a hostile and demeaning environment. Harassment may be verbal, physical, or psychological. Verbal harassment includes name-calling, sexual or racial slurs and epithets, jokes, or other remarks that demean the victim and/or discourage the individuals' full participation in the University community. Physical harassment occurs when a person's body, possessions, or residence are threatened or violated. Other expressive behavior and psychological tactics of intimidation may violate the policy. Such behavior will not be tolerated and will be dealt with according to University policies. The Dean of Students Office can provide assistance and counsel in these matters.
General questions about the grievance and complaint procedures may be directed to the Dean of Students Office at (262) 595-2598.
